Anti-Spam Policy
Updated on: July 13, 2024
Jehmuel James
President & CEO
In recent years, the internet has experienced a surge in commercial activities. The breakdown of barriers between businesses and consumers has been enabled by the rapid advancement of technology, the elimination of intermediaries, and tax rates favorable to online entrepreneurship.
At Microfidelity, we proudly support responsible commerce on the internet, as demonstrated by our service offerings and exceptional support. However, the same environment that has encouraged this growth has also led to numerous cases of fraud and misuse of network resources.
One significant issue is "spam," which refers to the practice of sending unsolicited emails, instant messages, or other communications to a large group of people simultaneously. Variations include off-topic and usually promotional messages on bulletin boards, guestbooks, Usenet newsgroups, or chat rooms.
Spam is strictly prohibited by our Terms of Service and will result in the immediate termination, without refund, of any customer found to be using spam in connection with their Microfidelity account.
The following policy outlines the acceptable use of bulk email/messaging at Microfidelity:
Subscriptions
- Mailing list subscribers must explicitly opt into the list. This applies to both new subscriptions and the bulk addition of addresses already subscribed through other means. Confirmation is handled using a single confirmation email sent to the subscriber's address. This email must include a link to the site's privacy policy, a brief description of the mailing list, and a URL that the user must follow to confirm the subscription.
- Mailing list subscriber information must include the date and time the subscription was confirmed, as well as the IP address of the subscriber at the time of confirmation. Users must be able to present this information at Microfidelity's request.
- The nature of email address use must be fully disclosed, either on the subscription page or with a prominent link to the site's privacy policy. It must be made clear how a user's email address will be used and in what circumstances it will be shared.
- Lists cannot be procured from outside parties unless the email sender has obtained the list from an organization that sells or shares email distribution lists, and all of the following conditions are met:
- The selling organization maintains a publicly viewable privacy policy disclosing that such sales may occur.
- The privacy policy is prominently linked to the page where the subscriber signed up.
- The privacy policy has not changed substantially since the user signed up.
- Records are kept of the date, time, IP address, and form location where the subscribing user signed up.
- Users cannot populate lists with addresses obtained for a substantially different purpose than originally disclosed to the user.
- Lists procured from outside parties must have been consistently handled in a manner comparable to Microfidelity's policies.
- All subscriptions must be re-confirmed as described in Subscriptions (Section 1) before sending bulk email messages.
Mailing Practices
- Users must not modify the headers of any message in a way that obscures the origin of the message.
- Undeliverable addresses must be removed from all future mailings after no more than 5 bounces.
- Users are responsible for the practices of any affiliate program members they solicit, as if they were hiring an outside advertising agency.
- Users using outside advertising companies or third-party mailing programs must adhere to the same policies and practices as those using Microfidelity's own bulk mailing list tools.
- All mailings must provide clear and simple instructions for opting out of future mailings, and all reasonable attempts must be made to facilitate the removal of a mailing list subscriber upon request.
- Users acknowledge that Microfidelity's electronic mail service equipment is located in the UK. In no event shall the user use Microfidelity's equipment in violation of applicable UK laws.
Spamware
- Selling software designed specifically to facilitate spamming is strictly prohibited in connection with your Microfidelity account.
Other
- Predominantly promotional messages must not be posted to bulletin boards, discussion forums, guestbooks, Usenet newsgroups, or any similar service unless the operator of that service explicitly allows such messages. In the case of Usenet newsgroups, such messages must be specifically allowed in that group's charter.
Disablement
- Microfidelity reserves the right to disable any account at any time if there is a reasonable suspicion that it is being used in connection with spamming practices.
- The number of email addresses that can be created in connection with any account may be limited at Microfidelity's sole discretion, pending review and verification of compliance with all agreed-upon terms.
- Customers must substantially address all spam-related inquiries by Microfidelity personnel within 72 hours. Failure to respond within a reasonable period may result in the disablement of the user's account.
